Datacom presses start button on construction of IT hub in Adelaide’s northeast

30 November

IT company Datacom has begun construction on the new customer care operations, training and IT hub within TAFE SA’s Tea Tree Gully campus.

Once the $22 million project is complete, the IT hub is expected to accommodate more than 600 full time equivalent staff working in customer care operations and training.

Refurbishment work will be completed as quickly as possible so employees can access the Datacom facility and start comprehensive training programs in the New Year. Service delivery to national clients is estimated to begin in February 2018.

The State Government will contribute $5.335 million towards the centre through its Economic Investment Fund.

Datacom is an Australasian IT services provider with annual revenues of approximately $1.2 billion and employs more than 5,200 people, including over 100 people in its Adelaide office. Datacom provides services across software development, IT management, data centres and cloud services, IT procurement services and customer contact solutions for a range of public and private sector organisations.

The Tea Tree Gully site will provide a range of IT-based services to clients within South Australia and beyond.

Investment Attraction South Australia has worked closely with Datacom in developing this expansion option for their business, facilitating cross-government relationships and supporting the company in the evaluation of potential sites.

“This is a hugely important project for Adelaide’s northeastern suburbs and I’m pleased to see construction works have begun,” Mr Hamilton-Smith said. “This new IT hub will offer exciting new career paths for young South Australians and the company is currently advertising roles to be based at the site, including customer service representatives as well as specialist training and management roles.”

“Datacom is an example of government working with the private sector to deliver investment and jobs. We made a promise and we delivered.”

“I congratulate Datacom for its perseverance and its confidence in the South Australian economy.”

“For the hundreds of people about to get a new job at Datacom, we look forward to them carving out new careers at the national training and operations facility.”